Experience

Pearson | Mar 2016 – Jun 2020

Managed and led Product Integration with universities using Canvas, Blackboard, Moodle, and Brightspace.
Increased product market share from 16% to 63% in three years.
Collaborated with a SAFe, cross-functional team consisting of product owners and managers, architecture, research, UX visual design, and 4 overseas development teams.
Consistently released iterative design improvements by managing sprint deliverables and monitoring in-flight development.
Consulted as UX Lead - Marketplace and eCommerce.

Pearson | Mar 2014 – Mar 2016

UX lead for global search, discovery, and adoption of next-generation digital product lines.
Consistently drove continual onboarding releases of primary products to grow into a $20M a year business.
Designed scalable, responsive UX patterns allowing users to consume other product lines deemed valuable by growing business needs.
Collaborated with Agile, off-shore development teams to produce a unique instance of search capabilities tailored for LMS integrations.

Pearson Education | Apr 2011 – Mar 2014

UX design and development lead for Search and Discover, as part of the newly acquired OpenClass platform.
Delivered RWD for Product Storefronts, supporting over 30 individual marketplace sites.
Lectured representing UX for Design and Accessibility.

Pearson Education | Apr 2005 – Mar 2011

Produced multi-language video product tours leading to a decrease in support calls by 30%.
Wrote, directed, animated, and audio engineered tour sets.
Designed UXUI for Content Management System portal.
Administrated internal Media Server database.

Pearson Education | Sep 2000 – Mar 2005

Front and back end development - 24/7 Product Support site.
Branding, graphics, complete UX design.
Hand-coded HTML, CSS, JS search engine creation, Perl forms validation.
Product catalog display, Corporate marketing, Presentation templates, Developed UX processes and procedures, Swept the floor, Cleaned the sink, Whatever it took.